Privacy Policy

I. How is Your Data Used and Stored?

  1. Usage Data: The company collects data about how users use their website and services, including IP addresses, geographical locations, browser types, and more. This data is collected through cookies and similar technologies. The purpose is to monitor and improve the website and services.

  2. Account Data: Personal information provided during registration, including name, email address, phone number, and purchase history, is processed for various purposes, including website operation, service provision, and security.

  3. Transaction Data: Information related to services provided by the company, including contact details and transaction details, is processed to supply purchased goods and services and maintain transaction records.

  4. AML Data: Data related to anti-money laundering measures, including ID documentation and source of wealth information, is collected to fulfill legal obligations.

  5. Messaging Data: Information provided for subscribing to email messages and newsletters is processed to send relevant messages. Consent is required for this processing.

  6. Correspondence Data: Data related to any communication sent to the company, including communication content and metadata, is processed for communication purposes and record-keeping.

  7. Legal Claims and Obligations: Personal data may be processed for the establishment, exercise, or defense of legal claims or to comply with legal obligations.

  8. Insurance and Risk Management: Personal data may be processed for insurance coverage, risk management, and obtaining professional advice.

II. How Long is Your Data Stored?

Personal data is retained for specific purposes and durations, including:

  • Usage data: As long as necessary for processing purposes.
  • Account data: Up to 5 years following the last account update.
  • Transaction data: Up to 10 years after service provision.
  • AML data: As long as required by legal obligations.
  • Messaging data: As long as the account is active or until consent withdrawal.
  • Correspondence data: Up to 6 months after communication ends.

III. When Will Data be Provided to Others?

Personal data may be disclosed to:

  • Other users for invoicing purposes.
  • Group companies for internal administration or IT services.
  • Insurers and professional advisers for insurance, risk management, and legal claims.
  • Anti-fraud, risks, and compliance providers to protect personal data.
  • Payment service providers for payment processing.
  • Other service providers for specific services.

IV. Marketing Policy

Users may receive marketing messages via email or account notifications. Opting out of marketing messages is possible through relevant links in messages or by contacting support. Opting out of marketing messages does not affect service-related messages.

V. Your Rights Related to Personal Data

Users have several rights under data protection law, including:

  • Access to personal data.
  • Rectification of inaccurate data.
  • Erasure of data under certain circumstances.
  • Restriction of data processing under certain circumstances.
  • Objection to data processing for specific reasons.
  • Withdrawal of consent (where applicable).
  • Data portability.

VI. Cookies

Cookies are used for various purposes, including security, improving the user experience, and optimizing marketing campaigns. Users can usually manage cookie preferences in their browsers, but blocking cookies may impact website usability.